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FAQs

HOW DO I CHECK THE CURRENT STATUS OF MY ORDERS?

Even though we try to ship your order the same day of order because we're super excited about it, sometimes your order may take 48hrs time to process. As soon as your order has been dispatched from our warehouse, you will get a confirmation message including your tracking information.

WHAT IS THE ESTIMATED DELIVERY TIME?

We generally ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Usually it takes 3-7 business days. Estimated Delivery time also depends on the destination to which you want the order shipped.

HOW DOES THE DELIVERY PROCESS WORK?

All deliveries are scheduled through reputed couriers. We ping you when we ship your consignment and will provide you with a Tracking number. This is the part where you get excited and we keep our fingers crossed that you're home when they come and call before they do !

DO YOU SHIP INTERNATIONALLY?

Not yet ! But exceptions can always be made. Please do contact us and we'll see what we can do.

WHAT IS CASH ON DEILVERY?

If you are not comfortable making an online payment on fommoe.com, you can opt for the Cash on Delivery (C-O-D) payment method instead. It is available for most pincodes. With COD you can pay in cash as and when the order arrives at your destination. COD is chargeable in accordance to our shipping policy.

  • ARRIVE WITHIN 3-5 DAYS

    If you're not satisfied with your purchase, please contact us within 15 days of receiving it. We're dedicated to helping resolve any concerns or issues and ensuring your satisfaction. Your happiness with your shopping experience is our top priority!

  • CASH ON DELIVERY & FREE SHIPPING

    Shipping is free! You have the freedom to keep and enjoy the goods upon receiving them. Pay in person and experience the ultimate flexibility, ensuring you have the widest range of choices available to you!

  • WHAT MAKES US THE BEST CHOICE?

    All our products come with a 1-year warranty, demonstrating our commitment to quality and customer satisfaction. Shop with confidence, knowing that we stand behind the durability and excellence of our items.